Brand new player here.
When in Cordor in the starting area, you speak to the Dock Master and when you ask him "What else is there?" he would tell you, there is William Haulfest who has problems with some cult.
Then you speak with Kasha Delrson at the same square in the Government District and ask her the directions to "Buy some healing supplies". She tells you there is William Haulfest in the Temple of Torm at the Temple District "just there where you must have landed".
Also, at the foot of the meeting hall, there is a notice board with the altars listed, and the Altar of Torm is mentioned there as if situated at the Great Temple.
Point is - there is no altar of Torm there (maybe I missed it but I have literally been checking everywhere for hours!), nor the Temple District in Cordor, nor the Temple of Torm, and most importantly - there is no William Haulfest anywhere!
In case I was missing something, I rp-ed with several players, involving them in the investigation. Noone of them seemed to know what I was talking about, but some did mention I was referring to something that "wasn't a thing in Cordor for at least like 70 years already".
That brought me the idea, this is some old script referring to former content that wasn't present anymore and that it hadn't been updated. I tried to deliver this thought to a DM, but they seemed to not listen - as if it was impossible there was an outdated script for the current NPCs on Arelith. But the NPCs are there, and you can replicate the issue if you follow the upper description.
Please take a look at this, because it's VERY misleading for new players who wouldn't know what is scripted and what is bugged. And if there is no error, but I just could not find the named areas and the NPC, please let me know - without spoilers - so that I will keep looking further.
Stay warm.