Deleted character shows up as ticket option

Bugs with Arelith (in-game and out) should be reported here.

Moderators: Forum Moderators, Active DMs, Contributors

Post Reply
GrazalThruka
Posts: 10
Joined: Fri Jan 15, 2021 6:53 am

Deleted character shows up as ticket option

Post by GrazalThruka » Thu May 26, 2022 5:12 pm

Description
A character of mine, Talanth, was deleted, but still shows up in my list of characters in the support ticket system. I think this may have been caused by having a ticket open on him when he was deleted.

Steps to reproduce
1. Have a ticket open on a character
2. Delete said character

Expected result
The character is no longer an option for future tickets

Actual result
Tickets can be created for a character that doesn't exist

Screenshot
https://imgur.com/a/ExFYE73 (Couldn't get it to embed right)
And on the 8th day, God created the gnomes, because he figured that everyone had it too good as it was.

Anfalen - Paladin in Blue
Ander Lackridge - Socially Anxious Nobleman

User avatar
MalKalz
General Admin
General Admin
Posts: 3023
Joined: Sat Jun 10, 2017 10:33 pm

Re: Deleted character shows up as ticket option

Post by MalKalz » Thu May 26, 2022 5:18 pm

I’ll have to look into your database entries. If characters are shown on the ticket, they are not being flagged as deleted in the database.

Discord: @malkalz
Determine your Public CD Key here
Can't see your vault? Have you migrated your accounts? If you have tried, and still can't see them, message me.


Post Reply