No characters on astrolabe/support

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hugolino
Posts: 72
Joined: Sat May 12, 2018 12:57 am

No characters on astrolabe/support

Post by hugolino » Wed Apr 03, 2024 6:08 am

When I login to astrolabe, it claims I've created no characters on Arelith, which is untrue. The CD key it shows is also not my Steam key for Neverwinter Nights.

I wanted to create a ticket to change a portrait.


Biolab00
Arelith Platinum Supporter
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Posts: 356
Joined: Mon Jul 10, 2017 10:39 am

Re: No characters on astrolabe/support

Post by Biolab00 » Wed Apr 03, 2024 6:22 am

Hi

You should create a new forum/astrolabe account with that particular character / username which you wished it to be changed.

Somehow, my current forum account does not actually sync with the CDKEY that i'm using, which means that all my current characters not shown in astrolabe unless i login with the account, created by that particular username(nwn) / character.

It should reflect accordingly after you've logged into the new account.


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MalKalz
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Posts: 3040
Joined: Sat Jun 10, 2017 10:33 pm

Re: No characters on astrolabe/support

Post by MalKalz » Wed Apr 03, 2024 1:54 pm

Hello,

If you do not see your characters on your list this is because the account you are using has never actually created a character. You can create a dummy character under it (and delete it afterwards) and it should populate your listing.

Discord: @malkalz
Determine your Public CD Key here
Can't see your vault? Have you migrated your accounts? If you have tried, and still can't see them, message me.


hugolino
Posts: 72
Joined: Sat May 12, 2018 12:57 am

Re: No characters on astrolabe/support

Post by hugolino » Wed Apr 03, 2024 11:55 pm

Biolab00 wrote:
Wed Apr 03, 2024 6:22 am

You should create a new forum/astrolabe account with that particular character / username which you wished it to be changed.

I received an error message when trying to create a password and it said to report the bug.

I will just delete my character.


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