Always crash in the Arcane Tower (Foyer)

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Mattamue
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Always crash in the Arcane Tower (Foyer)

Post by Mattamue » Fri Jun 04, 2021 2:58 am

Description of Bug Experienced:
Trying to transition into the Arcane Tower (Foyer) and I crashed. Tried to log back in and crashed. Tried to log into Distant Shores to see if I could cheat it, was able to load the start area, and then and was redirected to the tower and crashed.


Steps to reproduce the Bug:
Try to transition into the Arcane Tower (Foyer)
Try to log in to the Arcane Tower (Foyer)

Expected Result:
Load the area

Actual Result:
Crash

Screenshot(s)
Can share the crash logs.

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Batrachophrenoboocosmomachia
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Re: Always crash in the Arcane Tower (Foyer)

Post by Batrachophrenoboocosmomachia » Sun Jun 06, 2021 1:22 pm

Has this issue persisted? Have you completed local troubleshooting already, like changing all graphics to low, etc, before entering the area? It may be one of those things we need Symphony for but I'd want to try to mitigate it locally or collect more info first before bugging him!

Done.


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Mattamue
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Re: Always crash in the Arcane Tower (Foyer)

Post by Mattamue » Sun Jun 06, 2021 3:20 pm

He reached out on Discord. I was on preview and moved back to main and it worked OK. Preview got updated to fix as well! Can be closed.

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Batrachophrenoboocosmomachia
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Re: Always crash in the Arcane Tower (Foyer)

Post by Batrachophrenoboocosmomachia » Sun Jun 06, 2021 3:41 pm

Glad to hear it- and thanks for the update confirming! (I do love these kinds of threads.)

Done.


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