Disguise Portraits Not Converting

[Rievetel]

After the most recent update I noticed that disguises are not covering normal creation portraits. They are remaining exposed. Attempted relogging and removal of disguises along with reapplication did not seem to fix it.

Disguises while in polymorphs, however go along with their animal/creature pictures. It is just not hiding people pictures.

Noting that this is a Yuan-ti.

[Rievetel]

Confirmed that the portrait still shows for others, defeating the purpose of a disguise when there is risk of OOC meta'ing portraits.
This does not seem to be a problem for any other base or subrace I've seen so far, but remains an issue for Yuan-ti and likely Raksasha or classes with natural shapeshifting/polymorphs.

[Kalopsia]

This is quite strange. Other races are using the same function, but don't appear to encounter this issue.
Could another yuan-ti player chime in and let me know if their character has the same problem?

[neverwinternightly]

This is happening to my yuan-ti as well. Re-disguising and re-logging both do not fix the issue. Polymorph portrait is shifting though (as in snake form = snake pic)!

Edit:
I tested disguising, polymorphing, then shifting back to human form. Portrait returned to my own and not the blank disguise one.
I also tested polymorphing, THEN disguising, then shifting back to human form. Same result as above.

[Kalopsia]

Thanks for the feedback. I've looked into this more thoroughly and found the culprit :)
A fix should be live within the next few days.

[Rievetel]

Still bugged and sad.

[Kalopsia]

Still bugged and sad.

Then I'm going to need more information, since the fix was working fine during my tests and has been live for some time now. Have you tried shifting and unshifting before enabling the disguise? Do you disguise first, then shift or vice versa? Actually, could you tell me the exact steps to replicate this problem, starting from an undisguised yuan-ti in human shape?

Thank you!

[Rievetel]

Literally have I disguised, I shift. I change disguises, Remove disguise and the result is exactly the same. The portrait system was continuing to be very buggy without making sure to shift out and then disguise separately.

Steps:
Undisguise - base portrait
Add disguise - base portrait
Shift into snake - Snake portrait
Shift out of snake - base portrait
Shift into humanoid lizard - reptilian portrait
Shift out of humanoid lizard - base portrait

Originally the above did not work with having a disguise on before shifting, leaving the individual stuck with their base portrait showing.

Without shifting at all and just changing in and out of disguises this was not resolving the issue.

::UPDATE::
Alternative which seemed to finally fix the issue:

Remove Disguise - base portrait
Shift into lizard/snake - Reptilian/snake portrait
Unshift - base portrait
Disguise - Hidden portrait

[Kalopsia]

::UPDATE::
Alternative which seemed to finally fix the issue:

Remove Disguise - base portrait
Shift into lizard/snake - Reptilian/snake portrait
Unshift - base portrait
Disguise - Hidden portrait

I figured that might be the case :)
Basically upon shifting into a non-human shape, the portrait is stored somewhere safe - and if you disguise while a portrait is stored there, your portrait won't change. Reverting to human shape will clear the stored portrait, but only if you're not disguised.
TLDR: This is likely to work fine now :D