Description
After the server crashed and was restored at 7:58pm (PST) 4/5/2023. A custom named Justicar's Reach vanished from the inventory of my character.
A few more details prior to the crash (Span of 5 to 10 minutes). First my character had transferred zones from the inside of the Radiant Heart to the outside. Second the item was traded from my character (Dantin Patson - Owner), to another character (Terik Lightblade - Receiver). The character that received the item was able to equip the item before the crash. Third my character had used a shield potion for what must have been a minute before the crash begain.
After the crash and the restoring of the server. Upon logging in, my character was outside the Radiant Heart doors as if he had just exited. The shield potion used just prior to the crash was restored in my character's inventory. The Justicar's Reach however was not found in my character's inventory, nor was it in the inventory of the receiver, Terik Lightblade. Who had also respawned at the same door (Had exited the building before my character prior to crash.). Though his character was shown not wielding a weapon in his hand, but still retaining his shield as if a weapon had been equipped.
Steps to reproduce
Maybe if I know a crash is coming up and I have time to trade the same item to someone. We can see if it reproduces.
Expected result
N/A
Actual result
N/A
Screenshot(s)
None, given the sudden sporadic nature of this bug. It isn't something you have screenshots before or after. I can verify the item as I have it on my PGCC character when I last transferred him.
Misc Notes
Unsure how the character save/inventory save system can register that I used a potion during the crash/right before and restore it. But trading an item several minutes before isn't saved and can't be brought back like it should have been. Given upon reconnecting the character was loaded back at the door of the Radiant Heart building, as if just finished loading from the previous area (inside the Radiant Heart). The data should have indicated the item was still in my character's inventory.
Which Server(s)?
Surface
Gaming Platform(s)?
PC - Windows