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Crashing repeatedly

Posted: Sun Apr 03, 2022 1:09 pm
by Zaravella
Description
==========
I crash repeatedly when I login to Arelith servers.




Steps to reproduce
----------------------------
1) Sign in to Steam
2) Open NWN
3) Connect to Multiplayer
4) Connect to Arelith servers (CP, Surface, any of it)
5) crash


Expected result
-----------------------
Expected not to crash at all


Actual result
-------------------
Crashing repeatedly unless i put my beta build to 8193.28


Screenshot(s)
--------------------
Image

Image


Misc Notes
----------------

I can only login Arelith servers if I put my NWN beta to build 8193.28

Otherwise I would not be able to play. All my settings have been put to "low" graphics.

When I put my build to 8193.28 and able to login there is a RED MESSAGE I get on my right screen, the 2nd screenshot above.

So I just play like this til a fix is done.

Ive sent all my nwn crash logs to beamdog, for the last few months.



Which Server(s)?
------------------------
all


Gaming Platform(s)?
------------------------------
Windows PC
Android (sometimes, when im not at home)

Re: Crashing repeatedly

Posted: Sun Apr 03, 2022 1:23 pm
by Spyre
Can you send me your crash logs as well?

Re: Crashing repeatedly

Posted: Sun Apr 03, 2022 1:32 pm
by Zaravella
Sure, via email, or..?


---- edit:


Ive uploaded the last ten logs into a google drive folder here:

https://drive.google.com/drive/u/1/fold ... 6uKHEcR5HK


The ones before that I could download it from the beamdog website I guess if its needed, but i delete all the crash logs after I report them to beamdog so I dont resend them the same files.

Re: Crashing repeatedly

Posted: Sun Apr 03, 2022 6:19 pm
by Spyre
Can you send the original files via Discord to me? That way they can be handed over to Symphony and analyzed?

Re: Crashing repeatedly

Posted: Sun Apr 03, 2022 10:40 pm
by Spyre
Hello,

I had Symphony analyze your crash reports. Here are some things that were mentioned:

Your five crashes that you reported had to do with your 2020 Nvidia Driver. Symphony is unable to look at the code for Nvidia Drivers. When was the last time you updated your driver to see if this corrects your issue? If you have a driver update, I’d recommend that as a first step in clearing it from the list of possible causes.

You also have almost 35,000 portrait files installed which is an excessive amount. You will likely crash on character creation with excessive portraits - this is often the case when people have multiple portrait packs installed. I’d recommend lowering the number of portraits / installing only needed packs.

Re: Crashing repeatedly

Posted: Mon Apr 04, 2022 2:09 am
by Straxus
I have this problem, but only a
When transitioning into high content (Cordor government district, Bendir

Over a year ago this happened frequently with my other character, and then only Cordor and the underdark

Re: Crashing repeatedly

Posted: Mon Apr 04, 2022 3:07 am
by Spyre
Straxus wrote: Mon Apr 04, 2022 2:09 am I have this problem, but only a
When transitioning into high content (Cordor government district, Bendir

Over a year ago this happened frequently with my other character, and then only Cordor and the underdark
Do you have any recent crash logs and dmp files you can send me?

Re: Crashing repeatedly

Posted: Mon Apr 04, 2022 9:43 am
by Zaravella
LOL. I deleted my unneeded portrait files. I also updated my drivers.

Thank you Spyre, that fixed it for me!

Re: Crashing repeatedly

Posted: Mon Apr 04, 2022 12:58 pm
by Straxus
The next time it happens I will be sure to save them.

Re: Crashing repeatedly

Posted: Thu Apr 14, 2022 8:31 am
by Straxus
I have had no issues for over a week now... must have been a fluke