Female Yuan-ti turns into headless dwarf

[Quizmar]

Description
When changing areas, not portalling, femalee yuan-ti turns into headless female dwarf.
Steps to reproduce
1 be female yuan-ti, 2 change areas until it happens
Expected result
happens maybe 20% of the time changing areas
Actual result

Screenshot(s)
https://imgur.com/RR0Kmk0
Misc Notes
pretty funny
Which Server(s)?
Only seen it in underdark, could test on others if needed
Gaming Platform(s)?
PC

[Quizmar]

Managed to get a little more info, just noticed this in the text box
https://i.imgur.com/VSTNTFi.png

[Quizmar]

Update 2
So I discovered that it can happen while portaling, this time it happened going from surface to UD. But this time it was a naked dwarf with a head, so sometime the head is on, sometimes not, and sometimes the clothing models are removed, but still equipped.

[zeroth777]

I got the same issues.. and sometimes it is stuck.. in a headless duergar form...

I cant really rp that anyhow...

And to add on; there is a error during that whenever it happens: It says no mounted form for the race or something like that..

[zeroth777]

Hi just an update on this bug,

I tested this with DM potato, changing the head model from 79 to 23 did not help either.

When this bug triggers, and i becomes a headless duergar model, there is an error stating no mounted appearance exist for this race.

Hope that helps in the problem solving.

[Quizmar]

I got the same issues.. and sometimes it is stuck.. in a headless duergar form...

I cant really rp that anyhow...

And to add on; there is a error during that whenever it happens: It says no mounted form for the race or something like that..

I notice the head comes and goes, its certainly immersion breaking to have to transform 2 more times to get back into the proper form, especially bad if you dont want the people youre around to see your human body for whatever reason. It does prompt "no mounted form" quite often, during map transitions and receiving certain buffs and spells like heal, bard songs, etc. I wonder if for some reason the code is calling on riding procs or something throughout this process

[Quizmar]

If this is happening to any Yuan-ti, according to admins it is am issue with the old mount system, message Kalopsia with your character name, and CD code (which can be easily found via the Support tab, that stuff in the wiki is old and difficult, and doesn't have steam information)

[Iceborn]

A fix for this should be live next reset.
We'll keep the thread open to hear how it goes~

[Iceborn]

Since this seems to be working fine, I'll be locking and archiving this one.

If you need to get your appearance fixed, contact Kalopsia or the admin team through the astrolabe web.
If the bug resurfaces somehow, don't hesitate to open a new thread.