I want to begin this message by immediately putting my hands forward saying that there could be reasons behind these Master choices on a Race in play that I am not clear about, and that absolutely this idea of mine is not a complaint "Muah muah the Hobgoblin models are ugly" no absolutely, but it's something I'd like to question.
Hobgoblins are one of my favorite races in DnD, and i tried some times to start a Hobgoblin characther in the server, but all the times i remain stuck in the same point, the game models, because i must say hoping to not be the only one believing it, the Hobgoblin models of NwN are quite ugly.
If Gnolls, Minotaur, Ogres and similiar at least are most of the time Cool looking the Hobgoblin model are quite low respect to the other monster races...
Are you suggesting to change the model ? yes, but why do not remove the model at all from Hobgoblin players and allow them to play the normal human/half-elf model?
There are 2 faces both for female and males (The considered Ugly faces or Peecekeepe's faces) that would be perfect for a Hobgoblin, Just give them Red skin and the game is done, they look like Hobgoblins.

I understand that following this plan you will see no difference in game between a full armored Hobgoblin and a human, but i think you should not se the differences in the first place , the size between a human and a Hobgoblin are similiar.
Hoping to not be the only one thinking that i'm not begging the master to do this change, but i think this change may lead more people to play this wonderful race.
Thanks for reading.