Unable to submit support ticket

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Dorcas
Posts: 4
Joined: Mon Dec 28, 2020 12:32 am

Unable to submit support ticket

Post by Dorcas »

Description
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Using the new ticket system, I cannot submit any support requests due to not having an option to select which character the request is for. I do have characters, but neither of them are visible and I must pick one to submit a ticket. I've tried to use different browsers and this does not fix it.

Steps to reproduce
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See Below

Expected result
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Uncertain

Actual result
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See below

Screenshot(s)
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Image
Notes
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User avatar
Hoodoo
General Admin
General Admin
Posts: 581
Joined: Sat Jun 15, 2019 10:24 pm

Re: Unable to submit support ticket

Post by Hoodoo »

So this just means Dorcas is somehow not associated with any of your current PCs. Make a new PC with your PLAYERNAME being your current forum username: "Dorcas" and it should sort everything out.
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