Crafting bug?

[Dr.Morgan]

This is my first time posting on the forums. I like this sever very much and have had a great time here.
I have been attempting to get a fencing buckler crafted on Skal. I managed to get the material together and find someone to start it. Then I paid anyone who would work on it. It was about 51% complete (which took about a week and 10k gold in paying smiths to do their best on it) and it disappeared from the anvil when a smith tried to work on it. I was told by another player the smith had another character who was also a smith who worked on it earlier and that might have been why it went poof.
I understand why there is a rule in place to stop people from using more than one character to work on something for themselves, but this does not seem fair in this circumstance. Is there anything that can be done?
Thank you.

[Iceborn]

Unfortunately there's not much we can do. We chalk this kind of unfortunate happenstance to "when bad things happen to good adventurers"; you just kinda have to deal with it and move on.

I'll take a second look at the code to see if we can alleviate the issue, but I can't make any promises about fixing it.